1. Acceptance of Terms

By accessing or using the Bitlink Company Ltd. website at www.bitlink.ke or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

These terms apply to all visitors, clients, and others who access or use our website or services.

2. Services Provided

Bitlink Company Ltd. provides ICT outsourced services, software licences and subscriptions, healthcare IT solutions, and power solutions as described on our website. Specific terms for individual service engagements are governed by a separate written agreement or proposal accepted by both parties.

We reserve the right to modify, suspend, or discontinue any service or part of our website at any time without prior notice.

3. Payment Terms

Payment terms for services are set out in the relevant quotation, proposal, or service agreement. Unless otherwise agreed in writing:

• Invoices are payable within 30 days of the invoice date.
• Software licences and subscriptions must be paid in full before delivery of licence keys or activation.
• Late payments may attract interest at the rate prescribed under Kenyan law.

4. Intellectual Property

All content on this website — including text, images, graphics, logos, and code — is the property of Bitlink Company Ltd. or its licensors and is protected by Kenyan and international intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

Third-party software licences sold or resold by Bitlink are subject to the terms and conditions of the respective software vendors.

5. Limitation of Liability

To the fullest extent permitted by Kenyan law, Bitlink Company Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of data, loss of profits, or business interruption.

Our total liability for any claim arising from the use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

9. Contact

If you have any questions about these Terms & Conditions, please contact us:

Bitlink Company Ltd.
ACK Garden House, 2nd Floor, 1st Ngong Avenue
Upperhill, Nairobi, Kenya
info@bitlink.ke
+254 20 2727904